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Email configuration

In this section, we outline the necessary configuration steps to allow our platform to send email using your sender information.

Adding a sender from Backstage

The first step is to add a sender using backstage from the Email senders section. This section is accessible from the profile menu -> Organization settings.

Voilà provides two managed domains voila.live, voila.fr that your organization can use to send email from Voilà platform. Follow the procedure below in the case you need to use a custom domain

Check the information displayed in backstage, you will need to validate this senders email address. This email is send from Amazon Web Services with the subject Email Address Verification Request

Configuring your DNS record

Once the sender email has been validated. You'll need to configure two DNS records as shown below so that email can be send from amazon ses to your domain.

NameTypeValue
voila.<domain>.comMX10 feedback-smtp.eu-west-1.amazonses.com.
voila.<domain>.comTXTv=spf1 include:amazonses.com -all